Purchasing and Downloading
Purchasing and Downloading
27 articles
Payment Method Now Appears From ShutterStock When Purchasing
I bought the wrong format
What does TurboSquid do with credit card numbers?
Can I use PayPal to Purchase?
Can I request a quote from TurboSquid?
I need to add a large list of products to my cart, and I only have the product IDs. Is there a quick way to do this?
How do I download using My Files?
What to do if I have trouble with a purchased product?
What are the available payment options for purchasing?
I am unable to download content from an older purchase.
How do I choose which file format I need?
When will you ship my purchase?
How do I remove items from my shopping cart?
What to Expect When You Import Exchange Formats
Exchange Formats
Native File Format
Why have I been asked to provide ID?
How to download model textures
My order history says that my order is “Under Review.” What should I do?
How can I get a receipt or customized invoice?
TurboSquid's Best Price Policy
TurboSquid's Refund and Return Policy
Applying VAT/GST and Tax Exemptions on TurboSquidTurboSquid applies tax based on your location. Enter your VAT/GST or contact support if you're tax-exempt in the U.S.
How To Download
Are prices displayed on TurboSquid in US Dollars (USD) or local currencies?
How can I resolve problems with order processing on TurboSquid, such as downloads, payments, or access issues?
Which currency are prices displayed in on TurboSquid?TurboSquid prices are always displayed in US Dollars (USD).