To download a purchase, you can access either the Order History or the Downloads section of your account. Here’s how to do it from both sections:
This guide focuses on the process of downloading 3D models specifically from your TurboSquid account, ensuring a streamlined and accessible workflow.
Download from Order History
Log in to your account
Go to Order History section of your account
Locate the order containing the model you want to download.
Click Show Downloads
Click Select file to download
Click the download button next to the file format you would like to download
Download from the Downloads Section
The Downloads section on TurboSquid provides an intuitive interface where you can easily access and organize all your purchased items.
Log in to your TurboSquid account.
Navigate to the Downloads section of your account for a centralized view.
Use additional tools such as the library or product page for alternate download points if necessary.
Find the model you want to download and click the format/formats you would like to download (in blue)
Ensure that you click the blue hyperlinked filename under the model's name to start the download automatically.
Click Show All to expand the download formats including the texture files of the model Use the 'show more' option to view additional files and formats if available.
If the model has multiple files associated, use the + show more functionality to reveal all available options.
Troubleshooting Tips
Check browser settings to ensure downloads are not restricted.
Verify a stable internet connection.
Files typically save in the default Downloads location unless customized.
If the download button is missing, ensure you're logged in and locate the file under the Downloads section.
If the download fails to start, retry by clicking the correct blue hyperlinked filename under the file details.
Reach out to TurboSquid Support or use the helpdesk for persistent issues.
FAQs
What’s the process to download files? Follow the steps provided to access downloads through the Downloads or Order History sections.
Can specific formats be downloaded? Yes, select your preferred formats where available.
