Understanding 3D Model Suspensions on TurboSquid
Introduction
TurboSquid enforces strict content guidelines to ensure compliance with legal and ethical standards. 3D model suspensions occur when these guidelines or platform policies are violated. Whether it's a prohibited format, intellectual property infringement, or policy violations like inappropriate images or tags, understanding the reasons behind suspensions and how to resolve them is crucial for creators.
Reasons for 3D Model Suspensions
1. Prohibited Content
Models featuring third-party intellectual property (IP), such as Pokémon assets or Lenovo models, can be suspended. This applies even when they are listed as "Game Ready" or "3D Print," as such models are not permissible for commercial use.
Depictions of brands requested for takedown by the rights owner are disallowed. For example, models related to "Ben 10 WB" were prohibited due to objections from the brand owner.
2. Incorrect Format or Tags
Models that include both printable and non-printable formats are not permitted. Ensure your listings comply with the allowed formats.
Product tags containing competitor names can result in suspensions. Ensure tags are accurate, descriptive, and policy-compliant.
3. Inappropriate Preview Images
Preview images with borders, overlays, watermarks, stickers, or frames violate publication standards and are prohibited. Carefully review your images for compliance before uploading.
Steps to Resolve Suspensions
Identify the Issue: Review the suspension notice to understand why the model was flagged.
Make Corrections: Remove or adjust the content violating TurboSquid's guidelines: - Eliminate infringing assets or brands. - Modify product tags to remove competitor names. - Correct or replace non-compliant images with approved ones.
Resubmit for Review: After making changes, resubmit your model for approval via the TurboSquid platform.
Preventing Future Suspensions
1. Avoid Prohibited Content
Do not upload models that depict brands under a takedown notice or listed as prohibited by TurboSquid.
Refrain from including protected logos, trademarks, or brand-specific designs in your models. Verify the permissibility of brands before publishing to avoid conflicts.
2. Ensure Compliance with Image Guidelines
Use clean and professional preview images without borders, overlays, watermarks, or graphic elements. These details can lead to automated suspension.
3. Check Tags and Formats
Use precise and compliant tags, avoiding references to competitors or restricted content.
List models only in allowed formats (e.g., avoiding simultaneous printable/non-printable formats).
Conclusion
By understanding common suspension causes and adhering to TurboSquid's guidelines, creators can minimize disruptions and maintain an active portfolio. Always review your content against the latest standards to avoid accidental violations and ensure a seamless publishing experience.