Why Can Models or Products Be Suspended on TurboSquid?
Overview of Suspension Reasons
TurboSquid, as part of the Shutterstock ecosystem, enforces strict policies to ensure all listed models comply with intellectual property laws and platform guidelines. Suspensions generally happen when a model violates these standards. Below, we summarize common reasons for suspensions and provide guidance on how to resolve or avoid these issues.
Categories of Prohibited Content
1. Prohibited Branding or Trademarks
Models may not feature or reference trademarks, logos, or branding without authorization. Suspensions often occur for the following reasons:
Unauthorized brand representation in preview images: For instance, if products like Adidas shoes appear in preview images, you must update the renders to remove such references.
Tagged or branded content: Models branded as Sparco or depicting brands like Versace have been suspended due to takedown notices or general prohibitions against representing such brands on the platform.
Guidance: Avoid using brand tags, trademarks, or logos in your models. When in doubt, refer to TurboSquid’s published list of prohibited brands.
2. Unauthorized File Formats
Models that include 3D-printable file formats (e.g., STL, PLY, SLDPRT) can only be uploaded under specific conditions. Products have commonly been suspended for the following violations:
Inclusion of STL files for weapons or other restricted designs (e.g., weapon models are banned entirely).
Use of restricted formats under the “Editorial Uses Only” license.
Guidance: Use non-printable formats, such as OBJ or FBX, for your content, and avoid including any 3D-printable formats in restricted categories.
3. Policy Compliance in Creation Methods
TurboSquid enforces policies regarding how models are created. Examples include:
AI-generated models: Models developed using AI tools are not permitted and will be removed.
Guidance: Ensure all models are manually created or adhere to platform standards for the creative process. AI tools should not be part of the process unless explicitly approved by TurboSquid.
4. Prohibited Models or Assets
Certain content types are restricted regardless of meeting other design or licensing criteria. Examples include:
Models containing weapon designs, especially with 3D-printable files.
Models that misuse TurboSquid logos. For example, using TurboSquid's trademarked logos infringes internal policy and intellectual property laws.
Guidance: Verify that your models adhere to these restrictions. Avoid designs that could be considered unsafe (e.g., weapons) or contain proprietary platform imagery.
What to Do If Your Model Is Suspended
If your model has been suspended, review the provided suspension notice carefully. TurboSquid usually specifies the underlying reason, and corrective actions may include:
Revising preview images or content details to remove prohibited branding or trademarks.
Converting restricted file formats to standard formats like OBJ or FBX.
Deleting models created using AI tools or seeking approval for your workflow.
Confirming removal of banned types such as weapons or platform-specific logos.
For additional details, consult TurboSquid’s detailed content guidelines or reach out to support for further clarification.