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What happens to my files when I delete my TurboSquid account?

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What happens to my files when I delete my TurboSquid account?

When you choose to delete your TurboSquid account, any files you have uploaded, purchased, or downloaded will no longer be accessible. Below is an explanation of how your files are affected and steps you should take before proceeding with account deletion.

Impacts of TurboSquid Account Deletion

Loss of Access to Files

  • After your account is deleted, you permanently lose access to all the files you have uploaded, purchased, or downloaded through TurboSquid. This includes any assets or models that may be hosted on the platform.

Future Access Possibilities

  • Once an account is deleted, it is not possible to restore access to the files via the deleted account. If you wish to access files from TurboSquid again, you would need to rejoin the platform and create a new account. However, this would not restore previously purchased or downloaded files from the old account.

Requests for deletion are typically processed within 1-2 business days, after which the account and its data are permanently removed.

Recommendations Before Deleting Your Account

Steps for Deleting Your Account

  1. Submit an Account Deletion Request: Formally request account deletion for your TurboSquid account.

  2. Wait for Request Processing: Account deletion requests are processed within 1 business days by the support team.

  3. Download Any Important Files: Before submitting your request, ensure you save all critical files as deletion is irreversible.

If you are planning to delete your TurboSquid account, ensure you take the following steps:

  1. Download Important Files: Before proceeding with account deletion, it is strongly advised that you download and safely store any files you may want to access in the future. Files cannot be retrieved after your account is deleted.

  2. Review Your Purchases and Downloads: Thoroughly check your TurboSquid account for any assets or items you might need and save them to a secure location.

By taking these precautions, you can avoid the permanent loss of important files.

Final Note

Deleting your TurboSquid account is a permanent action that affects your access to uploaded, purchased, and downloaded files. Make sure to review and back up any necessary files to prevent losing access to your assets.

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