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Royalty Payment Problems

Having issues with your artist payment? Here are some common things to check for.

Updated over 2 months ago

If you have not yet been paid your royalties, keep the following in mind:

  • TurboSquid processes payments by the first of the month, but keep in mind that if that day is a holiday or over the weekend, your payment will be processed on the following business day.

  • CHECK YOUR THRESHOLDS: You can set a minimum amount that must be reached before we can pay you.

  • Your account may be on hold due to problems with your payment info, so again it is very important that you update this information in a timely fashion.

Please contact TurboSquid Help & Support if you have additional concerns about your Royalty payments.

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