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BlueGreen
Advanced Poster
1118 Posts
358 Products
Global Review button
Posted 03-Apr-2008 3:40 PM

First of all "Rate and Review" page is very good idea. We can simply find all in one page what we have downloaded. Costumers usually don't rate after purchasing because of they are in a hurry to work with what they bought. But sometimes they are coming back to "Rate and Review" page for rating items. The first button is "Global Review" button and it is ready to give 3 stars to all downloaded items with a just one simple click. That's why most of artist has many 3 stars unconsciously. My suggest is leave this scrool box empty and let the costumer's real idea.

Hystoria
Advanced Poster
1479 Posts
83 Products
RE: Global Review button
Posted 06-Apr-2008 9:38 AM

I agree! Why would the drop-down default to a rating of "average"? Crazy.
BlueGreen
Advanced Poster
1118 Posts
358 Products
RE: Global Review button
Posted 07-Apr-2008 5:04 AM
Modified by BlueGreen On 07-Apr-2008  5:09 AM

Here is a result of 10 minutes research: (nicks and words are same at a lot of products)

BlueGreen
Advanced Poster
1118 Posts
358 Products
RE: Global Review button
Posted 07-Apr-2008 5:06 AM

And here is another sample from one of my product. (Why just 3 or 5 stars?)

Alex Kontz
Advanced Poster
2179 Posts
241 Products
RE: Global Review button
Posted 07-Apr-2008 6:44 AM
Modified by Alex Kontz On 07-Apr-2008  6:46 AM

"Great model" comment along with 3 stars rating look absurdly. I see similar ratings at other vendors (fortunately not mine) very often, when a customer is saying that is good or great job, and give 3 stars. Probably it happened when a customer write his review and press rate button, but forget to choose appropriate number of stars, and it give default 3 stars. If it were 5 stars by default we had more 5* products, I'm sure ;)
BlueGreen
Advanced Poster
1118 Posts
358 Products
RE: Global Review button
Posted 07-Apr-2008 7:05 AM

That's all what i mean Alex! Usually they (raitings) comes one or two year later after downloads. If the costumer click this button who has many downloaded items , every vendor rated with 3 stars same time who are in the list. Also what is the mean of "Global Review" ??? This list includes different products from different vendors. How can be same a review/rate for each one?

Andy Rak
Advanced Poster
4520 Posts
161 Products
RE: Global Review button
Posted 07-Apr-2008 7:54 AM
Modified by Andy Rak On 07-Apr-2008  7:57 AM


Maybe if a customer rates a model they purchase and they do a 1 star or 5 star review, might they get a screen that encourages a text response... Like this:

Thank you for your honest rating of this product.  We encourage you to post a comment to tell everyone why this product was not to your liking.

Thank you for your high rating of this product.  We encourage you to post a comment to tell everyone what you found so great about it.

I'm wondering if the default 3 stars is more of a bane than boon... people don't seem to know that if it's a 'great model' then it should be more than 3 stars, but they seem more concerned about doing the comment, not thinking about the stars.  Might be better to have no stars as default.

Alex Kontz
Advanced Poster
2179 Posts
241 Products
RE: Global Review button
Posted 07-Apr-2008 7:56 AM

As for me, I don't want be listed in "Global Review" among other artists, only as individual. I'm antiglobalist ;) Better have no rating than 3*.
BlueGreen
Advanced Poster
1118 Posts
358 Products
RE: Global Review button
Posted 07-Apr-2008 9:00 AM

@Andy: These are very good ideas. And yes, it might be better to have no stars as default.

@Alex: :)

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