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gmax Community and Support : installation/configuration : Registration code not working or didn't arrived ?
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Browser_ice
Moderator
3997 Posts
1 Product
Registration code not working or didn't arrived ?
Posted 12-Apr-2005 5:49 PM
Modified by Browser_ice On 24-Jun-2008  2:20 PM

*** Updated August-22 2007 ***

This procedure has been re-written again as it seams some people have problems with this.

Now in its simplest form, here is what you do :

1) Register on Turbosquid
Register as a new member in Turbosquid via this LINK

2) Geting the registration code

If this is for someone who doesn't have Internet

- Go get all the GMAX files ( Eula, GMAX, Help files, Tutorials, textures) from http://www.turbosquid.com/gmax

- get the well known and accepted workaround to get the registration HERE or HERE

- Burn all of this on a CD and give it to your friend.

- Have him install GMAX by executing the installation file. Run the Help files installation and install it at his .../GMAX folder. Run the Tutorial installation file and install it at his .../GMAX folder.

- Have him open the Registry workaround (first unzip it and then open it). (don't start GMAX before that)

- Have him run GMAX to confirm that it is ok.

If this is for you or anyone having internet connection

- Go get all the GMAX files ( Eula, GMAX, Help files, Tutorials, textures) from http://www.turbosquid.com/gmax

- Install GMAX by executing the installation file. Run the Help files installation and install it at your .../GMAX folder. Run the Tutorial installation file and install it at your .../GMAX folder.

- to get a registration code go to http://www.turbosquid.com/RegisterGmax/Index.cfm .  You will have to fill in some forms sections and upon clicking SUBMIT, it will bring you to another page where the registration code will be shown on-screen. Copy/paste and use it.

- if for any reasons, all suggestions do not provide you with a registration code, then read the TurboSquid instructions below:

04/03/2008 12:02 PM
During the support system changeover, this functionality was removed,
but we are looking into having this restored. For the time being, users
should create a support ticket if they do not receive a registration
email. In this support ticket, they should provide the email address
under which they have requested a Gmax code. With this info, we can
retrieve their ID codes.

Regards,
TurboSquid Support


- start GMAX and then enter that code you copied from that last link

- if it still doesn't want to work, then get the well known and accepted workaround to get the registration HERE or HERE

If none of this helps you, then report back here with your PC configuration :

- Which windows ?

- Which service pack ?

- DirectX version

- video card version and driver version

- how much PC memory

- is your PC clock showing real time and not like in the past or in the future ?

- any firewall or anti-virus ?

- is it a desktop or a laptop ?


[update done April-16 2008] : link to get a new registration code has changed. I fixed my instructions.

[update done June-24 2008] : changed procedure a bit to get registration code when all fails.

cori sigetic
New Poster
3 Posts
Ok so i understand it all but...
Posted 30-May-2005 1:17 PM

I understand that all its not a problem. And i looked at my email, and I wasnt sent the registration verivacation, and I looked and made sure my email address was correct on the site and it is. So how am i supposed to get this code if they arnt sending the email to me?
Browser_ice
Moderator
3997 Posts
1 Product
RE: Ok so i understand it all but...
Posted 01-Jun-2005 12:02 PM

Well you initial post was mentioning that you didn't know where to look for the registration code. That implied that you hadn't started GMAX yet.

Now you are saying you didn't received it. I assume you finaly ran GMAX and sent to the registration site. If you haven't received anything, pleae check for your spam/junk mail folders. It has been reported in the past that people's mail providers were filtering the registration mail as spam/junk.

Worst case scenario, if after looking everywhere and after 2 full days you haven't found it, then simply go to http://www.turbosquid.com/support and click on the "gmax Registration Code" link. This will give you a registration code on your screen.

 

qweee
New Poster
1 Post
RE: Ok so i understand it all but...
Posted 21-Jun-2005 4:20 PM
Modified by qweee On 21-Jun-2005  4:21 PM

hello

I have a problem with the iregistration, It appears a red X what could I do, I  have tryed with different codes, and I can`t use the program, please help

Browser_ice
Moderator
3997 Posts
1 Product
RE: Ok so i understand it all but...
Posted 21-Jun-2005 8:30 PM

Have you tried the different steps mentioned above in this thread ?
lg_digital
New Poster
2 Posts
RE: Ok so i understand it all but...
Posted 11-Jul-2005 3:49 PM

aw man i did wat u said but this s what came out

gmax Registration Support

Browser_ice
Moderator
3997 Posts
1 Product
RE: Ok so i understand it all but...
Posted 12-Jul-2005 12:08 PM

have you tried situation B step 2 where you get a brand new REGISTRATION CODE from turbosquid ?

What happens exactly when you entered it ? Your previous answer makes no sense.

scyap
New Poster
1 Post
RE: Registration code not working or didn't arrived ?
Posted 15-Jul-2005 8:22 AM

is there something wrong with my eyes???
where is the reg code???

 

ellisversion2
New Poster
2 Posts
RE: Registration code not working or didn't arrived ?
Posted 24-Jul-2005 4:25 PM
Modified by ellisversion2 On 24-Jul-2005  4:26 PM

Ok a few days ago i was using GmaX and I had JUST finished a buetyful stargate model.
Then my comp fracked up on my and I lost it all in a restore. So know that my comp is working again, I go and DL GmaX, and it works fine TILL the thing ask for the Code to make it go! :(
All it does is give me the red X. I have DL'ed it 3 times, used sevral difrent cods, on meny acounts, cuz I lost all my passwords. and still nothing. PLZ HELP!!!!

P.s. Tried everything else.

ellisversion2
New Poster
2 Posts
RE: Registration code not working or didn't arrived ?
Posted 24-Jul-2005 4:33 PM

OK!!! I FEEL REALLY REALLY REALLY REALLY STUPID!!!!!!!

I found my problem.
When I restored my comp, I forgot to chabge the date. SOOO! My comp thought it was the 01/01/99
LOL!!! I tried it again and it worked fine.

NOW I'm gonna go make a gun to shoot my self... lol jk!

Browser_ice
Moderator
3997 Posts
1 Product
RE: Registration code not working or didn't arrived ?
Posted 25-Jul-2005 10:26 PM

scyap, this is only the welcoming email thanking you for registering. It is not the one containing the registration code.

Follow the steps I mentioned at the beginning of this thread.

WhiteTrashDano
New Poster
2 Posts
RE: Registration code not working or didn't arrived ?
Posted 18-Aug-2005 2:34 AM

I dont get any of it and even when i try wat u said like go and get a new registration code it just brings me to the GMAX support page then when i click on register then click on code it takes me back again :S ? so im gonna make a new account

Browser_ice
Moderator
3997 Posts
1 Product
RE: Registration code not working or didn't arrived ?
Posted 18-Aug-2005 11:31 AM

You don' need a new account.

Just go to http://www.turbosquid.com/Support/Index.cfm?stgSupportModule=SupportGmax&FuseAction=GmaxSupportHelp

It will give you a new registration code right there.

cold85
New Poster
3 Posts
RE: Ok so i understand it all but...
Posted 19-Aug-2005 2:40 PM

me to i shows a x!! i am geting angy at that dum program >:(
Browser_ice
Moderator
3997 Posts
1 Product
RE: Ok so i understand it all but...
Posted 19-Aug-2005 8:29 PM

Did you bottered to read all the replies in this message thread and tried all the suggested solutions ?
liightfreeze
New Poster
1 Post
RE: Registration code not working or didn't arrived ?
Posted 30-Aug-2005 2:09 AM
Modified by Browser_ice On 31-Aug-2005  12:46 PM

Hi, could you send me another registration code cause i never got one.

Thanks.


Moderator answer

Have you read the first post I did in this message ? It tells you what to do !

doudou78
New Poster
1 Post
RE: Registration code not working or didn't arrived ?
Posted 30-Aug-2005 12:45 PM

hi, scuse me but the registration code doesn't walk!!!!!! what have i to do ???

scuse for my bad english, i'm french

 

 

Browser_ice
Moderator
3997 Posts
1 Product
RE: Registration code not working or didn't arrived ?
Posted 31-Aug-2005 12:50 PM

Before replying to this thread, PLEASE read all the messages of this thread !!!!!!!!! I have seen people asking questions that were answered in the beginning of this thread. By not reading the thread you are posting in or by not doing a forum search, you are wasting time to get your answer. Most of the times, a simple 30 sec of reading will give you your answer instead of posting and geting an answer like "Read this...". What do you prefer, waiting 30 sec or 2 days ?
Ian Cameron
New Poster
2 Posts
RE: Registration code not working or didn't arrived ?
Posted 22-Sep-2005 3:24 PM

hi,

think my problem is i downloaded and installed gmax before registering. so now when i launch gmax it goes straight into the program, i no longer have the pop up appearing for me to paste my code into. i've tried the workaround but that doesnt work either. can you help please.

dickso
New Poster
1 Post
RE: Ok so i understand it all but. this x is pissen me off
Posted 21-Oct-2005 6:02 AM
Modified by Browser_ice On 21-Oct-2005  10:45 AM

how did u guys get this thing to work coz this x [BIP] man all i want to do is design help me

legend :
[BIP] : sound heard over a voice conversation to prevent audience to hear undesired words.

Browser_ice
Moderator
3997 Posts
1 Product
RE: Ok so i understand it all but. this x is pissen me off
Posted 21-Oct-2005 10:43 AM

dickso, did you at least read every replies in this message thread and tried the solutions that were mentionned ?

By the way, be a bit more gentle on the language.

Flisch
New Poster
2 Posts
registration code
Posted 25-Nov-2005 9:46 AM
Modified by Flisch On 25-Nov-2005  9:47 AM

hello,
id did read the hole thead and i didnt find an answer:
i registrated and i did wait for my mail with the password...3 days...still im waiting...how much time does it need, if i will get my mail with the registration code ?

BTW:i looked into the spam-folder, but i could not find the mail

Browser_ice
Moderator
3997 Posts
1 Product
RE: registration code
Posted 25-Nov-2005 12:07 PM

in the first message, it says :

2) if step-1 doesn't work, then go get a new code from http://www.turbosquid.com/support and try it out

Didn't you tried it ?

Flisch
New Poster
2 Posts
RE: registration code
Posted 25-Nov-2005 2:48 PM
Modified by Flisch On 25-Nov-2005  4:00 PM

yes, i was there but i cant find a solution for my problem:

"You have not yet registered gmax. To register gmax, click here and follow the instructions."

I did register.

"Need help installing, configuring or using gmax? Please visit our gmax forums."

I did.

"Be sure to visit the gmax website at www.turbosquid.com/gmax for updates and news."

I dont want updates and news but my registration code.

Browser_ice
Moderator
3997 Posts
1 Product
RE: registration code
Posted 26-Nov-2005 10:16 PM
Modified by Browser_ice On 26-Nov-2005  10:16 PM

again,

2) if step-1 doesn't work, then go get a new code from http://www.turbosquid.com/support and try it out

At this link, find this string below and click on it. It will give you a registration code without using email.

gmax Registration Code: You are having trouble authorizing and registering gmax. If you are having other trouble with gmax, please try our forums for support.
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