-------MY GUARANTEE --------- I guarantee all of my products, if you are ever dissatisfied with any item you purchase from Jagged Pixel Creations, send an email to me via Turbo Squid support ticket and I will fix the problem usually within 2 business days. I now have the ability to convert my files to many of the major file types including: .3ds, .3dm, .cob, .dwf, .fbx, .ma, .mb, max 6, max 7, max 8, .lwo, .obj, .vrml, .w3d, .wrl, .x, .xsi but because of my large collection I will only convert these on a need to basis. So if you would like one of my items in a different file format then provided. Please send a support ticket to me and I will add the format to download usually within 1 – 2 business days.
To protect our artists and provide a superior customer experience, TurboSquid offers a Quality Guarantee on all our models, textures, and other products. If a product is unsuitable for your project, you can contact our staff for assistance. For more details on our return policy, please review the link below or open a Support Ticket.